Terms of service

TERMS OF SERVICE

This website is operated by Calmorah, owned and managed by Anyanka Feline Pvt. Ltd. Throughout the site, the terms "we", "us" and "our" refer to Calmorah. Calmorah offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have parental/guardian consent to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, for any reason, at any time. Your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks; payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be solely relied upon for decision-making. We reserve the right to modify site content at any time without obligation to update prior information.

SECTION 4 — MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice, and shall not be liable to you or any third party for any such modification, price change, or discontinuance.

SECTION 5 — PRODUCTS

Certain products may be available exclusively online and in limited quantities, subject to return or exchange only according to our Refund Policy. We've made every effort to display product colours and packaging accurately, but we cannot guarantee your screen displays colour perfectly. As Calmorah products are made in small batches, minor variations in appearance, texture, or bloom (a natural, harmless surface change in chocolate exposed to temperature shifts) may occur batch to batch — this does not indicate a defect.

  • We reserve the right to limit sales to any person, region, or quantity at our discretion
  • We reserve the right to discontinue any product or SKU at any time
  • We do not warrant that products will meet every individual's expectations regarding taste or texture, which is subjective

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or distributors without a prior B2B agreement with us. You agree to provide current, complete, and accurate information for all purchases, and to promptly update your contact and payment details.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools we do not control or monitor. Use of such tools is entirely at your own risk, and we bear no liability arising from your use of them.

SECTION 8 — THIRD-PARTY LINKS

Certain content or links on our site may direct you to third-party websites not affiliated with Calmorah. We are not responsible for the accuracy, content, or practices of any third-party site, and any transactions or disputes with third parties should be directed to them.

SECTION 9 — USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, reviews, suggestions, or other content, you agree that we may edit, copy, publish, and use such content in any medium without compensation or obligation to maintain confidentiality. You agree your comments will not violate any third party's rights and will not contain unlawful, abusive, or obscene material.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain typographical errors or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and to cancel orders if information is found to be inaccurate, even after an order has been placed.

SECTION 12 — PROHIBITED USES

You are prohibited from using this site for any unlawful purpose, to violate any regulations, to infringe on intellectual property rights, to harass or discriminate against any individual or group, to submit false information, to upload malicious code, to collect personal information of others, or to interfere with the security of the Service.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our Service will be uninterrupted or error-free. The Service and products delivered through it are provided "as is" and "as available," without warranties of any kind. In no event shall Calmorah, Anyanka Feline Pvt. Ltd., our directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products, including but not limited to loss of data, profits, or any allergic or adverse reaction not disclosed to us in advance by the customer.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Calmorah, Anyanka Feline Pvt. Ltd., and our officers, directors, agents, and employees from any claim arising out of your breach of these Terms or violation of any law or third-party right.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full effect.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate this agreement at any time without notice if you fail to comply with any provision, and you will remain liable for all amounts due up to the date of termination.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, along with any policies posted on our site, constitute the entire agreement between you and Calmorah and supersede any prior agreements or communications.

SECTION 18 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India, with jurisdiction in Bihar.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at our sole discretion by posting changes to our website. Continued use of the site after changes are posted constitutes your acceptance of those changes.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at calmorah.in@gmail.com

Trade name: Calmorah

Legal entity: Anyanka Feline Pvt. Ltd.

GSTIN: 10ABACA8440N1ZS

Phone number: 8292888576

Registered address: Buddha, Colony, North Mandiri, Kidwaipuri, Phulwari, Patna- 800001, Bihar